In this episode, we explore how AI is reshaping the technical writing profession and what skills will matter most in the coming years. While AI dominates the conversation about the future, we dig deeper into what this means for technical writers, documentation strategy, and career development. Summary: The role of technical communicator is evolving from… Read more »
Cherryleaf Blog
New vacancy #4542 Technical Author, Bristol, £50K-£65K
Our client is looking to recruit a full time Technical Author. The company is an international company that develops a range of equipment for the Oil and Gas sector. You will create and maintain user, and related technical documentation, for their products. This will include operational guides, maintenance manuals, and specification documents. The work will… Read more »
Screenshots of policy and procedure management AI apps
Here are screenshots of some of the apps we’ve developed for our “Managing and maintaining policy and procedure documents with AI” course (and for use on future policy and procedures writing projects). Policy audit simulator An AI-driven app that simulates an audit of policy and procedure documents. Procedure to training content converter An app that… Read more »
Guide and resources for implementing the Diátaxis framework
We’ve created some guides and resources related to the Diátaxis framework: An introduction to the Diátaxis framework On that page, you’ll find: A explanation of the Diátaxis framework A form for getting our free guide to implementing the Diátaxis framework An infographic We’ve also been developing some apps to help with migration. The Diátaxis Auditor… Read more »
Podcast 163: Discovering what different users think of your documentation
High-quality documentation reduces support costs and drives product adoption, but traditional feedback methods often fail to capture the full user experience. This episode explores how modern documentation teams are combining AI simulation with human research to understand how different users interact with their docs. Key topics The problem with traditional feedback Understanding your user archetypes… Read more »