Our client is looking to recruit a Technical Author, on a temporary basis, to cover maternity leave for 12 months starting in January 2026. It’s a part time role of 2½ days per week. You’ll be joining a Technical Publications team that is responsible for delivering Knowledge Base documentation related to the company’s document management… Read more »
Cherryleaf Blog
Short guide – A plan for improving outdated help documentation
We’ve added a short guide to our website: A plan for improving outdated help documentation, Let’s be honest: there’s a good chance the help documentation for your product or service is probably out of date. Before you feel defensive, know that you’re in good company. Most software vendors struggle with the same problem. Documentation has… Read more »
Cherryleaf UK Technical Writer/Author jobs indicator – November 2025
Cherryleaf has initiated a monthly survey that tracks hiring demand for Technical Authors across the UK. Here are the results for November 2025. Employers in the UK continued to hire technical communicators in November. However, the strength of demand differed across job boards. Overall job volumes Totaljobs and Jobsite, two major general‑purpose job boards, each… Read more »
Evaluating policies and procedures with AI personas
Yesterday, we blogged about using AI to simulate users of software to gain insights into how different types of users react to a user guide or online help. We have also developed a similar app for evaluating policy and procedure documents. This is an important issue because some organisations spend considerable time creating policies that… Read more »
Testing documentation with AI: The reader simulator
Most documentation teams face a critical challenge: they rarely test systematically whether their documents work for different types of users. Without dedicated user research teams focused on documentation, teams are left guessing about effectiveness. An innovative solution Casey (CT) Smith of Payabli has developed an AI-powered documentation testing tool called reader-simulator. This tool simulates different… Read more »