Upcoming conference – Evolution of Technical Communication

Cherryleaf’s Ellis Pratt will be the keynote speaker at the Evolution of Technical Communication conference, which will take place 4-5 June 2019 in Sofia, Bulgaria. What Skills Will Technical Communicators Need for the Upcoming Years? The ways organisations support end users has changed over time. This is because new technologies emerge, products change, and users… Read more »

Podcast 56: Microcontent in Flare

In this episode of the Cherryleaf Podcast, we speak to Mike Hamilton about the new microcontent features coming to MadCap Flare. In particular, we discuss chatbots and using microcontent to improve search results. If you are a Technical Author working on a SaaS based application or a web site, then this is well worth a… Read more »

Podcast 37: Should technical writers become copywriters?

In Episode 37 of the Cherryleaf Podcast, we look at the similarities and differences between copywriting and technical writing. With the changes to the Customer Journey, we ask: should technical writers become copywriters? Links: Technical copywriting training course Technical copywriting writing services Graham Jones – Are you providing enough detail online? “The World of the Hero”… Read more »