Our first experience of AI began with documenting AI systems in the early 2020s. One product guided banking customers using spoken interactions through a decision tree, and another vectorised data. We thought we understood what AI did, and where it could be used. Then, in 2022, OpenAI released ChatGPT. In five days, ChatGPT had a… Read more »
On 2 August 2026, the EU AI Act’s main enforcement phase begins. For organisations developing or deploying AI systems in the European market, documentation is a legal requirement. Here’s what it might mean to your workload. Does it apply to you? The Act applies to both providers and deployers Providers are organisations that build AI systems… Read more »
In this episode, we explore how AI is reshaping the technical writing profession and what skills will matter most in the coming years. While AI dominates the conversation about the future, we dig deeper into what this means for technical writers, documentation strategy, and career development. Summary: The role of technical communicator is evolving from… Read more »
Cherryleaf has initiated a monthly survey that tracks hiring demand for Technical Authors across the UK. Here are the results for October 2025. Compared with figures collected for September, the October data reveal several notable trends: Major job boards show fewer technical writing vacancies compared to September. Adzuna divergence. Adzuna’s count for technical writer roles… Read more »
The way users want to access information may be undergoing a seismic shift. Some have suggested technical communication is rapidly moving towards a question-and-answer (Q&A) paradigm. As user behaviour moves away from reading and towards asking, we discuss how chatbots, AI, and Q&A-driven interfaces are reshaping the expectations and responsibilities of technical communicators. Takeaway quote:… Read more »
