Build an AI-ready workforce webinar

Cherryleaf’s Ellis Pratt will be speaking at Techsmith’s “Build an AI-Ready Workforce” webinar. AI is changing the way we work, but successful adoption takes more than just new tools. In this Unlocked follow-up session, Dr. Gleb Tsipursky, AI adoption expert and author of The Psychology of AI Adoption at Work, will share practical strategies for… Read more »

Webinar recording: From tribal knowledge to scalable procedures

Graphic titled “From Tribal Knowledge to Scalable Procedures.” On the left, a team discusses an informal, tangled process surrounded by speech bubbles and sticky notes such as “Here’s how I do it,” “Ask Jim,” and “It depends.” A large red arrow points right to organized process assets: a process flow, checklist, SOP document, central library, and a streamlined workflow labeled Request, Execute, Review, and Improve.

From Tribal Knowledge to Scalable Procedures is a practical webinar for growing, changing, or reorganising organisations that rely too heavily on “ask the expert” knowledge. We’ll explore how to capture the know-how held in people’s heads, turn it into clear and usable procedures, and create more consistent ways of working across teams, departments, or locations…. Read more »

Why your procedures aren’t being followed (and how to fix them)

**Alt text:** Promotional webinar graphic in green and white. Large headline reads, “Why Your Procedures Aren’t Being Followed (And How To Fix Them).” Supporting text says, “Watch the on-demand session” and “Available Now.” An illustration shows a checklist with green check marks beside a simple process flowchart.

Your organisation has procedures. So why aren’t people following them? It’s rarely a discipline problem. In our experience, it’s almost always a documentation problem. In our free recorded webinar, we’ll walk through all five root causes, and show you exactly how to fix them, with a live before-and-after rewrite of a real procedure. You’ll also… Read more »

From Prompts to Workflows: 4 Practical Ways Technical Writers Can Use AI

Many technical writers have experimented with ChatGPT, Claude, Copilot, or Gemini, but experimenting is not the same as integrating. How do you turn those one-off prompts into reliable workflows that genuinely improve documentation quality and reduce manual effort? This webinar introduces four practical approaches to using AI in technical writing and documentation management: chatbot agents,… Read more »

Now available: The recording of our webinar on using Artificial Intelligence in technical communication

Banner advert for webinar on using generative AI in technical communication

On the 7th November 2023, Ellis presented the latest version of our webinar  on using Artificial Intelligence in technical communication. Cherryleaf surveyed the techcomm community. The survey aimed to identify key questions, concerns, and interests about using generative AI like ChatGPT in technical communication work. In this webinar, you’ll learn what the survey uncovered and:… Read more »