From Tribal Knowledge to Scalable Procedures is a practical webinar for growing, changing, or reorganising organisations that rely too heavily on “ask the expert” knowledge. We’ll explore how to capture the know-how held in people’s heads, turn it into clear and usable procedures, and create more consistent ways of working across teams, departments, or locations…. Read more »
Your organisation has procedures. So why aren’t people following them? It’s rarely a discipline problem. In our experience, it’s almost always a documentation problem. In our free recorded webinar, we’ll walk through all five root causes, and show you exactly how to fix them, with a live before-and-after rewrite of a real procedure. You’ll also… Read more »
Many technical writers have experimented with ChatGPT, Claude, Copilot, or Gemini, but experimenting is not the same as integrating. How do you turn those one-off prompts into reliable workflows that genuinely improve documentation quality and reduce manual effort? This webinar introduces four practical approaches to using AI in technical writing and documentation management: chatbot agents,… Read more »
On the 7th November 2023, Ellis presented the latest version of our webinar on using Artificial Intelligence in technical communication. Cherryleaf surveyed the techcomm community. The survey aimed to identify key questions, concerns, and interests about using generative AI like ChatGPT in technical communication work. In this webinar, you’ll learn what the survey uncovered and:… Read more »
We’re presenting an updated version of our presentation on using Artificial Intelligence in technical communication. The webinar is being organised by Scott Abel, the Content Wrangler, and it starts at 16:00 GMT on the 7th November. Using Artificial Intelligence (AI) and natural language processing (NLP) technologies, such as ChatGPT, promises to enhance the efficiency and… Read more »
