Here are some of the AI apps and agents we’ve developed either for our course on managing documentation projects with AI or for internal use. Staff scheduler Estimating the time required to create a document, developer portal, or Help file Performance impact predicator – which content updates will have highest user impact User story… Read more »
Cherryleaf Blog
Getting the most from AI when creating policies and procedures
Policy and procedure documentation has long been akin to organisational quicksand. Policy teams sink countless hours into mechanical tasks: formatting documents, coordinating reviews, chasing approvals, and ensuring compliance with the latest regulations. The work is critical, but the process is often close to its breaking point. It can be slow, expensive, and increasingly unsustainable as… Read more »
Master policies and procedures writing this December
Join our virtual training course on 15-16 December 2025 Are you struggling with policies and procedures that overlap, contradict each other, or simply don’t work as well as they should? Our comprehensive two-day training course will equip you with the skills and confidence to write clear, effective policies and procedures that actually get used. Course… Read more »
Documentation product management: Does the AI era demand a new discipline?
A role emerges In a recent thread on the Write The Docs forum, Ian Cowley suggested the growth of AI might lead to a new role: “product managers for docs”. He wasn’t alone. Stephan Delbos presented on “Activating Product Knowledge” at the Write The Docs Berlin conference, Shrihari Shastry has written an article arguing documentation… Read more »
The Model Context Protocol (MCP) and its impact on technical documentation
What is the Model Context Protocol (MCP)? The Model Context Protocol (MCP) is a newly introduced open standard that, in simple terms, provides a common interface for linking AI large language models (LLMs) with external data sources and services in a standardised way. The problem MCP solves MCP was developed to solve the complexity of… Read more »