Video – Being a Technical Writer at Google

Life at Google has just published a nice video that looks at the Technical Writers who work at Google. “Technical Writers at Google are a key link between engineers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.” Here’s the video:… Read more »

Advice for new technical writers

Here are the responses we received when we asked, share one piece of advice you have for new technical writers: Start with the question “why does the reader care?” and you won’t go far wrong lornajane Find a balance between: (1) Take feedback well and constantly improve (2) Develop a thick skin to criticism and… Read more »

Podcast 37: Should technical writers become copywriters?

In Episode 37 of the Cherryleaf Podcast, we look at the similarities and differences between copywriting and technical writing. With the changes to the Customer Journey, we ask: should technical writers become copywriters? Links: Technical copywriting training course Technical copywriting writing services Graham Jones – Are you providing enough detail online? “The World of the Hero”… Read more »

What is technical communication, actually?

As a technical communicator, sometimes it can be hard to explain to others what it is you do. In the olden days, it was simpler: you could say you wrote manuals. Then, in more recent times, you could say you wrote online Help and manuals. Today, there can be uncertainty of what is and isn’t technical… Read more »