Writing skills for Technical Support staff survey

We’re planning a writing skills course for people working in Technical Support departments. If you work in a Technical Support department, you can help us develop this course by completing this survey. There are 12 short questions below (or you can use this alternative link to the survey):

Podcast 58: Writing a presentation for a conference

In this episode of the Cherryleaf Podcast, we look at how to write a slide deck for a presentation. Evolution of TC conference http://technicalcommunicationuk.com/ The Future of Techcomm video by Scott Abel Different possible presentation structures: The recipe The map The “Lessons I learnt” Nancy Duarte format – how it is, how it will be (politicians)… Read more »

Podcast 42: Note taking – techniques and technologies

In Episode 42 of the Cherryleaf Podcast, we asked technical communicators which techniques and technologies they use to capture information in meetings and interviews. Links: https://lifehacker.com/5989980/ive-been-using-evernote-all-wrong-heres-why-its-actually-amazing https://itunes.apple.com/gb/app/notability/id360593530?mt=8 https://itunes.apple.com/gb/app/penultimate/id354098826?mt=8 http://fordshorthand.com/ http://blog.goptg.com/creating-and-emailing-one-note-templates https://slite.com/templates http://www.bear-writer.com/ https://help.evernote.com/hc/en-us/articles/209126827-Capture-pages-using-the-Evernote-camera https://www.amazon.co.uk/Livescribe-3-Smartpen-Black-Edition/dp/B0195Y00Y2/ref=sr_1_2?ie=UTF8&qid=1535531089&sr=8-2&keywords=livescribe https://itunes.apple.com/gb/app/office-lens/id975925059?mt=8 https://www.cherryleaf.com/2016/12/new-notetaking-methods-for-technical-communicators/  

Topic-based writing: what is it, and why should I care?

In this episode of the Cherryleaf Podcast, we take a look at topic-based writing. We explore: What is a topic? Features of topics Why use topics? Why not use topics? Where can you use them? What happens if you don’t use it? Tools for topic-based writing What do you need to know Interacting with others