Upcoming conference – Evolution of Technical Communication

Cherryleaf’s Ellis Pratt will be the keynote speaker at the Evolution of Technical Communication conference, which will take place 4-5 June 2019 in Sofia, Bulgaria. What Skills Will Technical Communicators Need for the Upcoming Years? The ways organisations support end users has changed over time. This is because new technologies emerge, products change, and users… Read more »

Podcast 56: Microcontent in Flare

In this episode of the Cherryleaf Podcast, we speak to Mike Hamilton about the new microcontent features coming to MadCap Flare. In particular, we discuss chatbots and using microcontent to improve search results. If you are a Technical Author working on a SaaS based application or a web site, then this is well worth a… Read more »

Managing a project? Need technical writers? Solve that issue today

This is one of our occasional reminders that Cherryleaf offers technical and business writing services. Don’t worry if you don’t have the time or skills to create the documentation in-house. You can use Cherryleaf to create: End-user documentation Online Help Embedded Help Getting started guides Knowledge Bases Quick reference guides Reference manuals Tutorials Screencasts and video… Read more »

The risks with Technical Author certification

As part of the attempt to make technical writing similar to other professions, there have been a number of moves by different technical communication societies to introduce certification. This can be a good thing, but there are some dangers with it as well. Certification usually involves some training and a test. Students can be accredited… Read more »

New online Microsoft writing style guide

Microsoft has released the latest edition of its writing style guidelines as a website: “Welcome to the Microsoft Writing Style Guide, your guide to writing style and terminology for all communication—whether an app, a website, or a white paper. If you write about computer technology, this guide is for you. Today, lots of people are… Read more »