Software companies hire technical writing specialists to solve a business need. They do it when the product has outgrown the knowledge held in developers’ heads, support tickets, Slack threads, and half-finished pages in a help centre. At that point, poor documentation starts to affect sales, onboarding, support workload, security assurance, and customer confidence. It becomes… Read more »
tldr: Software development is evolving rapidly. The industry is moving from manual coding to AI-assisted development and automation. This creates unprecedented documentation needs. Documentation is shifting from a “nice-to-have” to a critical requirement for product success. Here are five reasons why the future of software development is less coding, more documentation. 1. The move towards… Read more »
This is one of our occasional reminders that Cherryleaf offers technical and business writing services. Don’t worry if you don’t have the time or skills to create the documentation in-house. You can use Cherryleaf to create: End-user documentation Online Help Embedded Help Getting started guides Knowledge Bases Quick reference guides Reference manuals Tutorials Screencasts and video… Read more »
As part of the attempt to make technical writing similar to other professions, there have been a number of moves by different technical communication societies to introduce certification. This can be a good thing, but there are some dangers with it as well. Certification usually involves some training and a test. Students can be accredited… Read more »
Microsoft has released the latest edition of its writing style guidelines as a website: “Welcome to the Microsoft Writing Style Guide, your guide to writing style and terminology for all communication—whether an app, a website, or a white paper. If you write about computer technology, this guide is for you. Today, lots of people are… Read more »
