High-quality documentation reduces support costs and drives product adoption, but traditional feedback methods often fail to capture the full user experience. This episode explores how modern documentation teams are combining AI simulation with human research to understand how different users interact with their docs. Key topics The problem with traditional feedback Understanding your user archetypes… Read more »
Category: UX User Experience
Podcast 109: Review of Google’s UX design course
In March 2021, Google published the “Google UX Design Certificate Program”, as part of its Grow with Google scheme. In this episode, we look at: What is promised How it’s delivered What’s in the course Career prospects