Podcast 39: UX Writing – What do I need to know?

In Episode 39 of the Cherryleaf Podcast, we look at UX writing: What is it? The purpose of UI Deliverables Boundaries with other professions How it differs from technical communication Planning Roles The design process Copy-first UX writing What does this mean for technical communicators? Training courses in UX writing

Podcast 37: Should technical writers become copywriters?

In Episode 37 of the Cherryleaf Podcast, we look at the similarities and differences between copywriting and technical writing. With the changes to the Customer Journey, we ask: should technical writers become copywriters? Links: Technical copywriting training course Technical copywriting writing services Graham Jones – Are you providing enough detail online? “The World of the Hero”… Read more »

Podcast 36: Creating a developer portal, being Agile, and using Lean. Interview with Stella Crowhurst, Worldpay.

In this episode of the Cherryleaf Podcast, we talk to Stella Crowhurst, Content Strategy Director at ‎Worldpay. We discuss: How Worldpay reduced complexity in the developer experience by combining multiple properties in a single portal. How Worldpay uses Lean methods to develop documentation within an Agile development environment. The new tool Worldpay is building in-house that… Read more »