Cherryleaf online courses are now available via an iOS app

Subscribers to Cherryleaf’s online courses can now take them using their iPhone, iPad, or iPod touch, plus the Teachable iOS app. Here’s how you can download the iOS app: Visit the Apple App Store on your compatible IOS device (requires iOS 9.3 or later). In the App Store, search for, “Teachable Online Courses”. Click the cloud… Read more »

Getting information from Subject Matter Experts

Interviews with Subject Matter Experts (SMEs) are some of the most useful sources for Technical Authors when they are gathering information about a product or procedure. This often involves asking a developer or departmental manager a series of questions focused on the types of questions end users are likely to ask. Interviewing is one of… Read more »

Reducing app abandonment

At the UAEurope 12 conference, SAP’s Keren Okman quoted a shocking statistic: that the average mobile or tablet app* is used an average of just 3-4 times by a user. The issue of “app abandonment” is one that is likely to be of greater concern for software developers in the future, as they invest ever… Read more »