Podcast 123: Document quality checklists

In this episode of the Cherryleaf Podcast, we look at different ways to measure and check the quality of the content we produce. Transcript In this episode of the podcast, we’re going to be looking at document quality, or specifically how we can check our content our technical writing content before it goes live. We… Read more »

Podcast 82: Leadership and Communication

In this episode of the Cherryleaf Podcast, we look at the importance of communication in leadership. We look at how communication needs to adapt to different contexts. Note: This recording was made before the Coronavirus crisis was fully appreciated.

Podcast 36: Creating a developer portal, being Agile, and using Lean. Interview with Stella Crowhurst, Worldpay.

In this episode of the Cherryleaf Podcast, we talk to Stella Crowhurst, Content Strategy Director at ‎Worldpay. We discuss: How Worldpay reduced complexity in the developer experience by combining multiple properties in a single portal. How Worldpay uses Lean methods to develop documentation within an Agile development environment. The new tool Worldpay is building in-house that… Read more »

Draftback – could it reveal how Technical Authors actually write?

James Somers is releasing an add-on for Google Docs, Draftback, that enables you to play back and analyse the creation of any Google Doc you have permission to edit. It means you can see how a writer created the document, the sections they spent time rewriting and rearranging, the elements that were pasted into the document from… Read more »