We look at playbooks. We ask: what are they, and why create them? We also discuss our approach for creating playbooks, and the different ways to publish them. Transcript: This is the Cherryleaf podcast. Hello and welcome again to the Cherryleaf podcast. We’re back after our August break. I hope you had a great… Read more »
Tag: management
Podcast 123: Document quality checklists
In this episode of the Cherryleaf Podcast, we look at different ways to measure and check the quality of the content we produce. Transcript In this episode of the podcast, we’re going to be looking at document quality, or specifically how we can check our content our technical writing content before it goes live. We… Read more »
Podcast 82: Leadership and Communication
In this episode of the Cherryleaf Podcast, we look at the importance of communication in leadership. We look at how communication needs to adapt to different contexts. Note: This recording was made before the Coronavirus crisis was fully appreciated.
Podcast 36: Creating a developer portal, being Agile, and using Lean. Interview with Stella Crowhurst, Worldpay.
In this episode of the Cherryleaf Podcast, we talk to Stella Crowhurst, Content Strategy Director at Worldpay. We discuss: How Worldpay reduced complexity in the developer experience by combining multiple properties in a single portal. How Worldpay uses Lean methods to develop documentation within an Agile development environment. The new tool Worldpay is building in-house that… Read more »
Updates to Managing Software Documentation Projects training course
We’ve just uploaded some spreadsheets to accompany our online Managing Software Documentation Projects training course.