In the quest to offer better forms of user assistance, most experts in the technical communications profession propose technological solutions: using XML, intelligent and adaptive content etc. to present essentially the same type of guidance as has been provided for the past 20 years. We believe there has been a change in the relationship between… Read more »
Tag: xml
The DITA XML authoring barrier for non-Technical Authors
One of the challenges for organisations moving to a new content management system for their user documentation is selecting an authoring tool that is: powerful enough, and can be used by non-Technical Authors as well as the professional Technical Authors. Many organisations want staff, such as developers, to be able to add content to the… Read more »
Cherryleaf XML DITA workshops October 2012 – your opinion needed
We’ve arranged for Dr. Tony Self to host a few training workshops in London this October. Tony is based in Australia, and he also known as Dr. DITA, as he has a PhD in DITA and is the author of The DITA Style Guide. We’d love your feedback on which XML and DITA training courses… Read more »
Any user guide, as long as it’s black
At last week’s UAEurope conference (and in this season’s Communicator magazine), Dr. Tony Self suggested how car manufacture can be an allegory for the technical communication profession. Henry Ford revolutionised car manufacture when his production line replaced the method where cars were hand-made by artisans. Famously, Henry Ford offered the Model T in “any colour…… Read more »
Ten key issues for CEOs of software companies
At Intellect (the trade association for UK technology companies) yesterday, there was a meeting looking at how UK software companies are faring in this current economic climate. At this event, a panel of software companies CEOs and directors discussed the key issues they are currently facing and the future economic climate for this industry sector. What struck me… Read more »