News on our first “trends” talk

Here is some news on the first talk in our ‘Trends in Technical Documentation’ series. We now have two speakers: Adrian Warman of IBM UK’s User Technologies team and Ellis Pratt of Cherryleaf. What will be the future for Technical Communicators if everything ‘just works’? As part of this exploration, we will consider current technology trends… Read more »

Ellis to provide the keynote at Technical Communications 2011

Ellis has been asked to provide the keynote presentation at Technical Communications 2011, which is being held Tuesday-Thursday this week. The original presenter is unable to attend, so the ISTC has asked Ellis if he could step in and present on topic – “The role of Technical Communicators today”. The conference presentations will be videoed.

Should we change the structure of user guides to make them more inspiring?

Nancy Duarte presented a talk on the hidden structure that the greatest communicators and persuaders have used over thousands of years: She argues effective presenters move from “What is” to “What Could be” during their speech: The effect is that changes happens – ideas get adopted. It’s easier to see it working in training documentation,… Read more »

Case study presentation – Using Confluence for generating reports

Ellis Pratt of Cherryleaf and Malcolm Tullett of Risk and Safety Plus Ltd will be presenting a short case study on “Using Confluence for generating field reports” at the 19 April 2011 meeting of the London Atlassian User Group. The meeting is being held at The National Archives in Kew, Richmond. It’s free to attend… Read more »

Affective Assistance – Highlights from TCUK 2010 presentation

This video contains edited highlights from Ellis’ presentation at the TCUK 2010 conference on Affective Assistance, which was called “documentation as an emotional experience for the user”. We’re developing a workshop on Affective Assistance – contact us if you’d like to know more.