Policy and procedures come in different forms: half-page statements, one page flowcharts, and long sets of instructions are three examples. Just as there are all kinds of policy and procedures, so there are different kinds of policy and procedure writers. Each has a unique set of skills and experience, and they tend fall into common… Read more »
Modern-day software technical communication comes in many different forms. Developer portals, knowledge bases, instruction guides, onboarding guides, online Help, and UI text are just some examples. Just as there are all kinds of technical communication, so there are many kinds of technical communicators. Each technical communicator has a unique set of skills and experience, we… Read more »
We’ve created another new quiz! Take this two-minute quiz to find out how your developer portal scores against key KPIs. On top of that, we’re going to give you our top three tips for developer portal success! Take the quiz: What is your developer portal’s KPI score?
We’ve created a new quiz. Take this two-minute quiz to find out how your polices and procedures score against key KPIs. On top of that, we’re going to give you our top three tips for policy writing success!
We’ve found most organisations share common internal communication styles. For each style, you can optimise the way you communicate. Internal communication is the sharing of information for business purposes. By asking you these ten questions, we can identify your organisation’s communication style. Complete this questionnaire to find out, and we’ll send a personalised assessment to… Read more »