Podcast 147: The art of persuasion

This month’s podcast looks at the language of persuasion and how Technical Authors can use it. What do we mean by persuasive language? What is nudging and are we as technical authors able to use this type of language? As part of the research for this podcast I watched some public information films and read… Read more »

Creating risk reports in less time, using Confluence (Case Study)

This is an edited recording of a case study (by Malcolm Tullett of Risk and Safety Plus and Ellis Pratt of Cherryleaf) presented at the London Atlassian User Group meeting in April 2011. In this case study, we show how Cherryleaf created a system in Confluence software that dramatically reduced the time needed by Risk… Read more »