Assessing the potential savings from single sourcing

One of the main benefits from single sourcing is the ability to reuse existing content. Different departments can avoid duplicating work, which means they can save time and money. Unfortunately, it can be difficult to quantify these savings before you move to an authoring or content management system that enables you to single source. Analysing… Read more »

Super MadCap quite fantastic; are other tools atrocious?

With the imminent release of DITA support in MadCap Flare, will competing Help authoring tools (HATS) suddenly seem inadequate to the task of technical writing? Where does this leave Adobe’s RoboHelp? I suspect it will be difficult technically and commercially (Adobe also owns FrameMaker) for Adobe to add DITA support into RoboHelp. If writers are… Read more »

Does the Google Chrome browser show Web based Help correctly?

We took a quick look at Google’s new Chrome browser this morning. MadCap’s Flare Web based Help seems to work fine, but there seems to be a problem with RoboHelp’s Web Help – specifically the Table of Contents. We dragged some old RoboHelp 5 generated Web Help files into the browser, and we looked at… Read more »

Which vendor wins the battle of the Help Authoring Tools?

With the recent releases of new Help Authoring Tool versions for RoboHelp, AuthorIT and Flare, plus the release of Quadralay’s ePublisher 9.3, does this affect which Help Authoring Tool you should purchase? What I find interesting is the different ways in which the tool vendors perceive the issue of creating user assistance. If you want… Read more »

MadCap Flare Version 3 released

Version 3 highlights (from the press release): Source Control Integration – Direct integration with Microsoft Visual Source Safe and Microsoft Team Foundation Server – Integration with most other industry source control systems (that use the MS SCC API interface) WebHelp Plus – Faster server-side search – Searching of non-HTML content (MS Word documents, PDF files,… Read more »