Onboarding in software using generative AI

Here is video No 7 in our Generative AI in techcomm series The effectiveness of any software is not just in its features, but also in how easily and quickly people can use it. This is where onboarding comes into play. A well-executed onboarding process can have an impact on user retention, engagement, and their… Read more »

Get the ultimate user onboarding content checklist for start-ups

If you know us, you know we love a good checklist. So when it comes to perfecting onboarding (and other user guidance), why wouldn’t we use one? We’re going to walk you through eight areas for assisting users. This checklist is for you to troubleshoot and examine, and so that you can get the successful… Read more »

The five pillars of product onboarding

This is a diagram that describes the five pillars needed for an effective onboarding solution. It is based on Krystal Higgins’s “five techniques of onboarding”. The five pillars are: Default settings (timezone, date settings etc) Passive help Reactive help Proactive help On-demand help There are explanations of each in the boxes to the right of… Read more »