Here is video No 7 in our Generative AI in techcomm series
The effectiveness of any software is not just in its features, but also in how easily and quickly people can use it. This is where onboarding comes into play. A well-executed onboarding process can have an impact on user retention, engagement, and their satisfaction with the product.
Generative AI could be used to create a more personalised, efficient, and engaging onboarding. The AI handles the basic interactions, while humans analyse the data and feedback to make the AI smarter over time.
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