In the How Powerful is Facebook’s Algorithm? (The Inquiry, BBC World Service), quantitative social scientist David Stillwell revealed computers can predict our personalities based on our Facebook activity. So could we use psychometric profiling of users in User Assistance?
You can now download our white paper “Towards an Agile authoring methodology”
You can now download our Adobe-commissioned white paper “Towards an Agile authoring methodology” via Adobe’s website. Agile development is a way of managing IT development teams and projects that creates new challenges for those involved in providing User Assistance for those products. See: Towards an Agile authoring methodology
You can now download our white paper “The changing nature of content”
You can now download our Adobe-commissioned white paper “The changing nature of content” via Adobe’s website. “Some organizations are changing the way they write User Assistance, and are, for some content, not using the generally accepted best practices. Through web analytics and other measures, organizations are reporting a noticeable benefit from making these changes.” See: The… Read more »
Is re-using content a good or a bad thing to do?
Today’s BBC News Web site has a piece on Ofsted re-using sentences in more than one school inspection report: An investigation has begun into claims that Ofsted approved “cut and paste” inspection reports using identical sentences and phrases…both reports say: “Some teachers do not plan learning for pupils at their different levels of ability and… Read more »
Technical Communication’s top influencers
Mindtouch has compiled an updated list of the most influential techcomm bloggers. The top six most influential bloggers are based in the USA; Cherryleaf’s Ellis Pratt comes in at No. 7, making him, according to this list, the most influential techcomms blogger in Europe. It does conjure up images of someone stroking a white persian cat in… Read more »