Results from our short survey into chatbots

Here are the raw results from our short survey into chatbots. We’ll be looking at these in more detail, and comparing it to similar surveys, in a future episode of the Cherryleaf podcast.

Guide to chatbots in technical communication

Here is a pdf document we’ve created – a primer on chatbots in technical communication.  It is based on a post we’ll be publishing on tekom’s Intelligent Information blog: AI and chatbots in technical communication article  

AI and chatbots in technical communication – A primer

It seems likely artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? This podcast is based on an article we’ll be posting to tekom’s Intelligent Information blog. The article is currently out for review, and… Read more »