OpenAI, the makers of ChatGPT, have just introduced a new feature called GPTs. GPTs are custom versions of the ChatGPT chatbot that you can create for a specific purpose. It’s available to ChatGPT Plus and Enterprise users. GPTs is similar to the custom instructions that ChatGPT users have had for a while. In this case,… Read more »
As part of our research into using generative AI in technical communications, we ran a survey to discover the questions that technical communicators are asking. In this episode of the Cherryleaf Podcast, we review those questions and identify some common themes.
When people talk about AI, chatbots, and tools like ChatGPT, all the new terminology can make it hard to understand how it all works. In this episode, we’re going to look at the definitions of some of the words that you might hear. Register for our webinar Using AI in techcomm: What you asked, and… Read more »
Here is a pdf document we’ve created – a primer on chatbots in technical communication. It is based on a post we’ll be publishing on tekom’s Intelligent Information blog: AI and chatbots in technical communication article
It seems likely artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? This podcast is based on an article we’ll be posting to tekom’s Intelligent Information blog. The article is currently out for review, and… Read more »
