Automating technical documentation updates with Generative AI

screenshot of a GPTs called London Weather Guide

Keeping documentation updated is a perpetual challenge, especially for products releasing new versions rapidly. We explored an AI-powered approach to automate identifying documentation needing updates. Our idea was prompted by a question in a Write the Docs forum about auto-flagging outdated help centre content. Hi we have a large and complex product with multiple releases… Read more »

We have added an OpenAI GPTs chatbot to our website

OpenAI has just released GPTs, which means you can now create custom versions of ChatGPT that combine instructions, extra knowledge, and any combination of skills. We’ve decided to replace the experimental chatbot for the Cherryleaf website we released last week, with one that is based on GPTs. To use it, go to : Cherryleaf website… Read more »

OpenAI’s November 23 announcements – what they mean for Technical Writers

We asked ChatGPT what OpenAI’s recent announcements might have on Technical Writers: Enhanced language models The new GPT-4 Turbo with a 128k context window can assist Technical Writers by allowing them to work with more extensive documentation in a single prompt. Note: This is roughly 300 pages of content This means you can reference larger… Read more »

Customisable versions of ChatGPT – what this means for Technical Writers

OpenAI’s announcement of customisable versions of ChatGPT, called GPTS, provides some new opportunities for Technical Writers. You can now create custom versions of ChatGPT that combine instructions, extra knowledge, and any combination of skills. You have control over: Behaviour You can give it a detailed set of instructions to guide its answers. For example: Act… Read more »