Below is an interview between Ellis Pratt of Cherryleaf and Jill Fifoot of Lloyd International. In the interview, we discuss localizing and translating technical documentation. See also our Translation Services.
Managing documentation projects – Sage Technologies case study
Below is an interview between Ellis Pratt of Cherryleaf and Diana Logan, Documentation Manager at Sage Technologies. In the interview, we discuss Sage Technologies’ new platform for assisting users, the “Sage Ecosystem”, and how user documentation is developed by Diana’s team.
Managing people in documentation projects
Below are highlights from a video interview we carried out with Stephen Harvard Davis of Assimilating Talent on the subject of managing people in documentation projects. We discussed managing international teams, amongst other things. Part 1: Part 2:
Case Study: User Documentation at Red Gate Software
Our latest interview is between Ellis Pratt of Cherryleaf and Rachel Potts of Red Gate Software, concerning user assistance and documentation at Red Gate Software. We discussed working in an Agile environment, providing a single support centre for all user information and how Web Analytics can help improve user documentation. This is the full interview, and… Read more »
Cherryleaf Interview with Ed Dawson of Atlassian
Below is an interview between Ellis Pratt of Cherryleaf and Ed Dawson of Atlassian about technical documentation and working in an Agile environment. This is a 20 minute edited version of the 45 minute interview. The full interview will form part of Cherryleaf’s Learning Zone. Part 2: