Our latest interview is between Ellis Pratt of Cherryleaf and Rachel Potts of Red Gate Software, concerning user assistance and documentation at Red Gate Software. We discussed working in an Agile environment, providing a single support centre for all user information and how Web Analytics can help improve user documentation. This is the full interview, and… Read more »
Below is an interview between Ellis Pratt of Cherryleaf and Ed Dawson of Atlassian about technical documentation and working in an Agile environment. This is a 20 minute edited version of the 45 minute interview. The full interview will form part of Cherryleaf’s Learning Zone. Part 2:
This is the edited Cherryleaf interview with Briana Wherry, Information Manager of Alfresco. We discussed how user documentation is developed at Alfreso in an Agile environment, using wikis.
Here is the edited version of Cherryleaf’s transatlantic Web interview with Alan Porter on wikis and their use for technical documentation: