tcworld interview: Technical Communication and social media

The July 2013 edition of tcworld magazine contains an interview with Cherryleaf’s Ellis Pratt on technical communication and social media. The magazine also includes an article by Sarah Maddox (now at Google) on how technical communicators can use Twitter in technical communication. We’re not certain when/if the online version will be uploaded to the tcworld… Read more »

Our interview in AccountingWeb – “Don’t be a boring accountant: Lessons from a technical author”

Cherryleaf’s Ellis Pratt was interviewed recently for an article for AccountingWeb called Don’t be a boring accountant: Lessons from a technical author. The article has been published today. It explores what accountants can learn from Technical Authors in how to avoid being seen as boring, whilst still maintaining their credibility. The full article is available… Read more »

Cherryleaf featured in Data Quality Pro Journal – improving Healthcare data quality through policy and procedure management

In Data Quality Pro Journal, Dylan Jones interviews Ellis Pratt, Director at Cherryleaf, about how to improve Healthcare data quality through policy and procedure management. According to Dylan, “One of the single most common root-causes of poor information quality is outdated documentation and a lack of governance in the way policies and procedures are managed. Nowhere… Read more »

Cherryleaf featured in this month’s PC Pro magazine

In this month’s edition (confusingly dated January 2013) of PC Pro magazine, Stuart Andrews explores the role of technical writer, the person behind technical documentation. In the short article, he interviews Ginny Critcher, Director at Cherryleaf, who explains the highs and lows of working as a Technical Author.

The User Manual 2.$

Here is an interesting interview between Robert Scoble and Aaron Fulkerson of Midtouch on how MindTouch’s technical communication software is changing how people work together at big companies. “We started seeing more and more of our customers—Intuit and Microsoft, Intel and Autodesk and Mozilla – launching these documentation communities where they have a body of… Read more »