I was due to be recorded/interviewed first thing this morning over the phone for a piece a BBC local radio station was going to do about instructions and how get written. I was standing in for the President of the Institute of Scientific and Technical Communiators (ISTC). However, a producer called this morning to tell me they couldn’t… Read more »
The July 2013 edition of tcworld magazine contains an interview with Cherryleaf’s Ellis Pratt on technical communication and social media. The magazine also includes an article by Sarah Maddox (now at Google) on how technical communicators can use Twitter in technical communication. We’re not certain when/if the online version will be uploaded to the tcworld… Read more »
Cherryleaf’s Ellis Pratt was interviewed recently for an article for AccountingWeb called Don’t be a boring accountant: Lessons from a technical author. The article has been published today. It explores what accountants can learn from Technical Authors in how to avoid being seen as boring, whilst still maintaining their credibility. The full article is available… Read more »
In Data Quality Pro Journal, Dylan Jones interviews Ellis Pratt, Director at Cherryleaf, about how to improve Healthcare data quality through policy and procedure management. According to Dylan, “One of the single most common root-causes of poor information quality is outdated documentation and a lack of governance in the way policies and procedures are managed. Nowhere… Read more »
In this month’s edition (confusingly dated January 2013) of PC Pro magazine, Stuart Andrews explores the role of technical writer, the person behind technical documentation. In the short article, he interviews Ginny Critcher, Director at Cherryleaf, who explains the highs and lows of working as a Technical Author.