Cherryleaf featured in this month’s PC Pro magazine

In this month’s edition (confusingly dated January 2013) of PC Pro magazine, Stuart Andrews explores the role of technical writer, the person behind technical documentation. In the short article, he interviews Ginny Critcher, Director at Cherryleaf, who explains the highs and lows of working as a Technical Author.

The User Manual 2.$

Here is an interesting interview between Robert Scoble and Aaron Fulkerson of Midtouch on how MindTouch’s technical communication software is changing how people work together at big companies. “We started seeing more and more of our customers—Intuit and Microsoft, Intel and Autodesk and Mozilla – launching these documentation communities where they have a body of… Read more »

Managing documentation projects – Sage Technologies case study

Below is an interview between Ellis Pratt of Cherryleaf and Diana Logan, Documentation Manager at Sage Technologies. In the interview, we discuss Sage Technologies’ new platform for assisting users, the “Sage Ecosystem”, and how user documentation is developed by Diana’s team.

Managing people in documentation projects

Below are highlights from a video interview we carried out with Stephen Harvard Davis of Assimilating Talent on the subject of managing people in documentation projects. We discussed managing international teams, amongst other things. Part 1: Part 2: