Reviews of two presentations at the UAEurope 17 conference. Kristof Van Tomme (Pronovix). Software support and Artificial Intelligence. Pawel Kowaluk (3di Poland). Knowledge Feed: Make your Online Help More Like Facebook Interspersed with interviews from at the UAEurope 2017 conference: Dr Tony Self. HyperWrite Willam van Weelden. Adobe Mike Hamilton. MadCap Software.
Tag: podcast
Unifying pre- and post- sales content
From the Cherryleaf Podcast: We ask, should marketing and technical communiations be unified?
Why we’ve launched the Cherryleaf podcast on technical communication
Earlier this month, we started the Cherryleaf podcast, and we’re currently publishing a new episode each week. I thought it might be useful to explain why we’ve done this, instead of publishing videos. For the audience members, they are able to do something else at the same time as listening to a podcast. For example,… Read more »
Getting users to answer their own Support questions
From the Cherryleaf Podcast: We look at getting users to answer their own Support questions – why would we want to do this, and how can we do this.
Brexit and its effects – communicating change to your business
From the Cherryleaf Podcast: Brexit and its effects – communicating change to your business. We look at the potential impact of Brexit on UK businesses, how to manage the changes, and how to communicate any changes to staff.