Cherryleaf featured in Data Quality Pro Journal – improving Healthcare data quality through policy and procedure management

In Data Quality Pro Journal, Dylan Jones interviews Ellis Pratt, Director at Cherryleaf, about how to improve Healthcare data quality through policy and procedure management. According to Dylan, “One of the single most common root-causes of poor information quality is outdated documentation and a lack of governance in the way policies and procedures are managed. Nowhere… Read more »

Cherryleaf’s online induction technical author course gains ISTC accreditation

This Institute of Scientific and Technical Communicators (ISTC) has today accredited our £175 Technical author basic/induction training course. As this is an independent assessment of its quality, we’re delighted to have this course accreditation. The ISTC’s reviewers provided us with a lot of feedback. This was more than a paper exercise and Technical Authors are… Read more »

The guilty pleasure of writing policy and procedure documents

We have a number of projects running at the moment that involve us improving organisations’ policy and procedures documents. It may not seem likely, but these projects are enormous fun. The best analogy I can find is that it’s like rearranging someone else’s record collection. Or in a more modern setting, it’s like creating a… Read more »

Technical writing in the Cloud

One of the most popular developments in computing in recent years has been the emergence of cloud-based computing and Software as a Service (SaaS). Examples of cloud-based computing include Google’s GMail: Instead of an application being installed locally on a user’s computer, it runs on a remote server, accessed via the user’s Web browser. So is technical… Read more »

New – Technical Writer induction course

Yesterday, we launched our online Technical Writer induction course. This online course covers the technical documentation process and the skills you need in order to be a successful Technical Writer or Technical Author. Created by the authors of the popular “How to Write Instructions” book, this 14 module course explains the technical communicator’s role in… Read more »