Embedding live data into training videos – Adventures in media synchronization

One of the topics Ellis covered in his presentation at Technical Communication UK 12 conference was how media synchronization is likely to affect online training, online Help and other forms of user assistance. HTML5, an emerging Web standard, will enable Technical Authors and courseware developers to synchronize different media, such as live data and video recordings. To illustrate… Read more »

New – Technical Writer induction course

Yesterday, we launched our online Technical Writer induction course. This online course covers the technical documentation process and the skills you need in order to be a successful Technical Writer or Technical Author. Created by the authors of the popular “How to Write Instructions” book, this 14 module course explains the technical communicator’s role in… Read more »

Understanding how people learn – the Affective Context Model

Nick Shackleton-Jones, Manager of Online & Informal Learning at the BBC, has created a video explaining the Affective Context Model and what it means for learning. He talks about how emotion plays a part in the way we learn. This provides me with an opportunity to highlight my presentation at the TCUK conference, “Documentation as… Read more »