Take part in the Cherryleaf user documentation strategy survey 2011

Involved in user documentation? Then please take part in the Cherryleaf user documentation strategy survey 2011. It aims to take a strategic look at user documentation, looking at aspects such as the purpose and value of (and future trends in) user documentation. By user documentation, we mean user guides, online Help, web based Help, screencasts… Read more »

Survey results: Which future trends interest a typical Technical Author?

Thank you to everyone who responded to our survey into trends in technical communication. Below are some graphs illustrating the responses to some of the questions we posed. Which topics do Technical Authors want to know more about? How important is it for you to be aware of the future trends in user assistance and… Read more »