Onboarding in software using generative AI

Here is video No 7 in our Generative AI in techcomm series The effectiveness of any software is not just in its features, but also in how easily and quickly people can use it. This is where onboarding comes into play. A well-executed onboarding process can have an impact on user retention, engagement, and their… Read more »

How using automated AI agents can help Technical Writers save time

Here is the fifth video in our series on how generative AI can help Technical Writers save time: using automated AI agents. Technical writers today face increasing demands to produce more content, faster than ever before. In this short video, we look at automatic AI agents that can work together in chains to complete tasks…. Read more »

Podcast 139: Techsmith’s Daniel Foster on the contentious relationship between technical writers and video content

In this podcast episode, we talk to Daniel Foster, Director of Strategy at TechSmith, about the contentious relationship between technical writers and video content. A growing trend among technical writers is the integration of video content alongside traditional documentation and visuals, offering a dynamic and immersive medium to enhance user understanding and engagement. However, writers… Read more »