Could your user documents be worthy entrants for the ISTC Documentation Awards? These awards are for those who value the opportunity to have their English language documentation recognised as clear, concise and effective. There are two categories – printed documentation and online delivery. Entry for the awards is straightforward and the deadline has been extended… Read more »

We’ll be presenting again at the TICAD conference, which this year is at the Hilton Warwick Hotel on 16th November. The probable topic will be: Documentation project planning and metrics – accurate costing and reporting for technical publications projects. TICAD is an annual business to business event for Technical Publications Managers of large corporations. The… Read more »

Paula Berger of The Society for Technical Communication (STC) is asking for volunteers to help get the new Global STC Web site up and running. This site is planned to be the clearinghouse for all information related to “Global STC” – articles, notices, suggestions, meeting announcements, comments, a discussion forum — whatever is of value… Read more »

Justin Darley will be at the tekom conference in Wiesbaden, Germany (9-11 November 2005). He’s been invited to make two presentations at the conference. There, tekom will be presenting the findings from its survey into the use of content management systems (CMS) by technical communicators. Apparently, of the 717 German companies surveyed, more than half… Read more »

JoAnn Hackos has started a good debate on the STC Management SIG discussions list by stating: “No one in 2005 should be documenting screens. The purpose of customer documentation is to support users and help them to reach their goals. That means that we understand the tasks that they need to perform to be successful…. Read more »