How can technical authors become part of technology ecosystems?

Jonathan Mitchener has written an article in Engineering and Technology magazine on the interest of technology providers in creating “ecosystems”. This is the concept of offering not just gadgets but also a range of related products and services, which can integrate seamlessly with each other in an overall system. The poster boy for this ecosystem approach is… Read more »

Manager’s guide to single sourcing: What’s the problem, why is there a need?

I thought it might be useful to look at a simple question: Why is there a need for single sourcing technical documentation? For people who aren’t technical authors, it’s often unclear why technical authors talk so much about “single sourcing”. Isn’t that just cutting and pasting? What’s the problem? In later posts we’ll look at the… Read more »

AuthorIT Live!

Ray Duncan from AuthorIT was in town this week, and I had an excellent chat with him yesterday afternoon. It was a great opportunity to throw out some suggestions for their product, and to get an update on what’s due out in the near future. AuthorIT Live!, which is due out very soon, sounds really… Read more »