Technical writing in the Cloud

One of the most popular developments in computing in recent years has been the emergence of cloud-based computing and Software as a Service (SaaS). Examples of cloud-based computing include Google’s GMail: Instead of an application being installed locally on a user’s computer, it runs on a remote server, accessed via the user’s Web browser. So is technical… Read more »

So what is Single Sourcing and what is DITA?

Single Sourcing reduces the need to create and maintain duplicate content, by enabling you to use existing “chunks” of content. This means you can have the same information in different publications, and you can have a library of existing content to re-use when you’re developing new documents. The content is stored independently of the formatting,… Read more »

The infinitely reusable document

Alongside Education and Publishing, Design is a profession from whom Technical Communicators can learn a great deal. The BBC TV series, The Genius of Design, looked at new trends towards green, “cradle to cradle”, design, where components in objects are designed to be capable of being stripped down and reused infinitely. I’ve never head anyone… Read more »

The business case for DITA

This is an edited version of a transatlantic interview we carried out with Sarah O’Keefe, CEO of our US partner Scriptorium Inc., on DITA. We discussed a range of topics relating to DITA, but these clips focus on the business case for DITA – why and when it makes sense to move to this standard… Read more »