On Tuesday 26 February, Ellis Pratt from Cherryleaf will be speaking at the popular London Content Strategy lightning talk. Ellis will explain how the principles of Lean manufacturing can be applied to developing and managing content. It’s a way of writing that focuses on maximising the value to the user and minimising waste. Since the Agile development… Read more »
There seems to be a great deal of interest in applying Lean methods to technical communication. Our free mini ebook on Lean writing has proven to be much more popular than we imagined, and we’re starting to see other people within technical communication talk about Lean. We’ve come across articles and presentations by others looking… Read more »
It was suggested I read The Lean Startup, by Eric Riess. This book outlines how principles of Lean manufacturing can be applied to startup businesses, and software businesses in particular. For startups, it’s about how to figure out the right thing to build – that people will pay for – as quickly as possible. I’m still reading it, and so far, it is very good.
It begs the question:
Where does user documentation fit in a Lean startup, and can the principles of Lean be applied to User Assistance?