Atlassian no longer lets users comment on its documentation – good or bad news?

Last week, Atlassian sent out this message on Twitter: We’re changing our documentation platform, including closing comments. Read more and learn why http://t.co/PjZVCV1Vze — Atlassian (@Atlassian) April 14, 2015 This was a surprise, as Atlassian has been a strong advocate for having user comments appended to user documentation. Sarah Maddox, when she was working at… Read more »

Testing the Scaffolding (drop down list) plug-in for Confluence 4

One of the attractions of using Confluence to create reports is the ability to enter some of the content quickly by selecting items from drop down lists. This technique has been the key ways that one of our clients has been able to reduce the time they need to write reports from 1.5 days to… Read more »

Book review: Confluence, Tech Comm, Chocolate

I was sent a review copy of Confluence, Tech Comm, Chocolate: A wiki as platform extraordinaire for technical communication, by  Sarah Maddox. It’s about using wiki technology for developing and publishing technical documentation, using the Confluence platform, the emerging trends in the creation of User Assistance and, in places, chocolate. The book is aimed at three… Read more »

Creating risk reports in less time, using Confluence (Case Study)

This is an edited recording of a case study (by Malcolm Tullett of Risk and Safety Plus and Ellis Pratt of Cherryleaf) presented at the London Atlassian User Group meeting in April 2011. In this case study, we show how Cherryleaf created a system in Confluence software that dramatically reduced the time needed by Risk… Read more »