In Rahel Bailie’s excellent presentation at the STC Conference (“The New Face of Documentation“), she looked at the “No Documentation” approach to software user assistance. This, she summed up, as the “we don’t document it; we just fix it” view of software development. She argued that a “No Documentation” approach doesn’t lead to no documentation. Users soon… Read more »
Tag: Technical Author
Workshop on on career development – an approach and key skills
I’ve been asked to present a workshop at the STC TransAlpine Conference on “career development – an approach and key skills”. This will be held on 8th June in Vienna. I’m a late replacement for a speaker who has unfortunately been taken ill. We’ll look at: Future trends in technical communication – where’s it all heading… Read more »
Need a freelance or contract technical author?
Cherryleaf has some great freelance and contract technical authors on its books at the moment, available to work on your project. Contact us, if you’d like to know more.
So who wants a job as a technical author?
We’ve had a number of new vacancies for technical authors come in within the last few days – in the UK and mainland Europe. You can see them on our Technical Author Vacancies page.
What should you include in your user documentation?
Technical authors are faced with limited time and resources, so they often are faced with the dilemma as to what to include and what to leave out of their user documentation. You may ask, if 80% read only 20% of the content, is there any value in documenting the rest? Technical Authors are often great… Read more »