AI and chatbots in technical communication – A primer

It seems likely artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance?

This podcast is based on an article we’ll be posting to tekom’s Intelligent Information blog. The article is currently out for review, and it should be published in the next two weeks.

The podcast has three chapters, or parts:

  1. What are chatbots?
  2. Making a chatbot
  3. What does this mean for technical communicators and for User Assistance?

See the Cherryleaf Podcast for podcasts on similar topics.

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