What Jev could mean for Technical Writers

AI can produce documentation drafts quickly. But hard problems remain, such as deciding which product changes deserve documenting in the first place. When a product changes, some, but not all, of those updates need a documentation update. Someone has to make that call, find the source material, identify the affected content, and involve the right… Read more »

Seven mistakes organisations make when implementing AI in technical writing

AI can draft a troubleshooting topic, rewrite a paragraph, or summarise a product specification in seconds. But that is just part of technical writing. A Technical Author’s working day, in reality, includes research, planning, interviewing subject matter experts, checking facts, managing reviews, publishing content and maintaining it after release. Much of the job involves getting… Read more »

A practical workflow for AI-assisted training video production

A lot of policy and onboarding training still follows a familiar format: a presenter, some PowerPoint slides, and generic stock footage. That format is straightforward to produce, but it can make important information harder for staff to follow. AI-assisted production gives learning teams access to motion graphics, tailored scenes, and interactive exercises, without needing a… Read more »

Managing Documentation Projects with AI: September Course

AI can help technical writers draft, summarise, review, and restructure content. But there’s a bigger opportunity. What if you could use AI to help manage the documentation project itself? Our next Managing and mastering documentation projects with AI course takes place online on 7 and 8 September 2026. The course is designed for people who… Read more »