Claude Cowork is Anthropic’s new research-preview “agentic” AI system that can autonomously perform tasks on your computer. It extends Claude Code (the developer-focused tool) into a non-technical, consumer interface. It is a “research project” at present. As of January 2026, it runs only on the Mac desktop app and requires the Max ($100/mo) plan during… Read more »
After six months of video experimentation, we’re starting to learn what works (and what spectacularly doesn’t) when marketing technical writing services through video. Why use video? To communicate a message in a different way Most websites promoting technical writing services follow a predictable pattern: bullet-pointed benefits lists, problem inventories, manual screenshots, and sample help files…. Read more »
Join our virtual training course on 23-24 February 2026 Are you facing the challenge of stakeholders demand faster delivery and higher quality, while teams are overwhelmed with manual, repetitive tasks? Traditional project management approaches often can’t keep pace with modern documentation demands. Our Managing and mastering documentation projects with AI course transforms how you manage… Read more »
The future of brand control isn’t in advertising or social media – it’s in documentation. A recent experiment by Mateusz Makosiewicz of Ahrefs reveals the reality about how AI tools handle information on brands, and why every company needs to rethink their approach to public-facing content. The fake paperweight experiment Makosiewicz conducted a simple experiment…. Read more »
No-one wants an AI system to misinterpret what they’ve written. We’re moving to an age where Large Language Models (LLMs) increasingly mediate how information reaches readers (for example, through summaries and recommendations). This means, as writers, it’s becoming important we understand how these systems process text. We should state this isn’t about writing for machines…. Read more »
