Two years ago, we wrote a number of posts, and an Adobe-sponsored whitepaper, on Agile and its effects on technical communication. This topic was picked by others, including Sarah O’Keefe and Mattias Sander, who made further suggestions. We thought it was time to revisit this topic, and expand on some of the issues raised. This is… Read more »
Tag: project management
SharePoint for documentation projects
Most of the Technical Authors I have met don’t have a good thing to say about Microsoft SharePoint. In many ways, it represents how not to publish content online. It is seen as encouraging people to move print-optimised documents (Blobs) around, rather than units of content (Chunks), and users are typically left to rely on search… Read more »
Assessing the potential savings from single sourcing
One of the main benefits from single sourcing is the ability to reuse existing content. Different departments can avoid duplicating work, which means they can save time and money. Unfortunately, it can be difficult to quantify these savings before you move to an authoring or content management system that enables you to single source. Analysing… Read more »
Planning and running a documentation sprint
Atlassian’s Sarah Maddox has posted her slides from her STC Summit 13 presentation “Doc sprints: The ultimate in collaborative document development”. It’s a useful description of a documentation sprint and its benefits: [slideshare id=20367566&doc=stcsummit2013-presentation-sarahmaddox-docsprints-130501174640-phpapp01] Contact Cherryleaf if you’d like help and assistance in managing a documentation sprint.
How can a Technical Author find more time to write user documentation in an Agile environment?
We’ve been working on a white paper that looks at how User Assistance can be more effective and developed more effectively when you’re working in an Agile environment. The white paper should be published in the next few weeks, but here’s a sneak peek at one of the issues we discuss: the lack of time… Read more »