It’s been a while since we added an article to our Web site (these days we tend to post content to this blog), but we’ve just written one called Selecting the right Technical Author to recruit for your organisation. The role of the technical author (also known as Technical Writer or Information Developer) is one… Read more »
Tag: Technical Author
How important is video to Technical Authors?
Internet Psychologist Graham Jones addressed this question in his most recent weekly email. He said: Video is everywhere online. Indeed, YouTube is now the second biggest search engine, according to recent figures. When people can’t find what they want on Google, they turn instead to YouTube to find an answer, before they head off to… Read more »
Six reasons why your wiki isn’t working
Wikis are a great way to create and publish documentation online, but there are many wikis that haven’t worked. They comprise just a few pages of incomplete, out of date information. Why is that? Why do some wikis work and others just fail? Here are six key reasons why: 1. The wiki isn’t managed A… Read more »
The perfect technical author
The perfect technical author can: act as a novice user member of the target audience of the product be an expert in understanding all aspects of the product be technically adept in the technologies needed to deliver the information to users create content in a way that is organised & repeatable, managed & sustainable, while working in… Read more »
Need a freelance or contract technical author?
Cherryleaf has some great freelance and contract technical authors on its books at the moment, available to work on your project. Contact us, if you’d like to know more.