There are user documentation projects where we are asked to write in American English instead of British English, and generally this is a pretty straightforward exercise for us. However, when I speak at conferences in the USA, delegates sometimes ask me afterwards what I meant by a particular expression. For example, I was recently asked… Read more »
Tag: writing
Our approach to writing procedures documentation
Yesterday, I went on walk to celebrate the life of Richard White, and I was asked by someone on the walk how we tackle procedures writing projects. They asked two great questions: Do you use templates, and which tools do you use? I thought it might be useful to describe our approach.
Cherryleaf presentation on creating effective content
Just a reminder that Cherryleaf’s Ellis Pratt will be speaking at the Institute of Directors’ June 2015 Members Masterclass on “The written word – creating effective content”. The written word is one of the key ways we communicate with others. Whether we’re telling or selling, it’s important we get our message across. Unfortunately, many people find… Read more »
Why business writing is so difficult
“Everyone is taught to write at school, so surely everyone can write in business?” Although the quotation above would seem to make sense, the reality is that many people find it hard to write in a business context. They struggle to write clearly, and it can take them ages to produce a piece of content. It’s not… Read more »
Institute of Directors masterclass on: The written word – creating effective content
Cherryleaf’s Ellis Pratt will be speaking at the Institute of Directors’ June 2015 Members Masterclass on “The written word – creating effective content”. The written word is one of the key ways we communicate with others. Whether we’re telling or selling, it’s important we get our message across. Unfortunately, many people find writing time consuming, and… Read more »