Is it possible for Technical Authors to write content more quickly?

Approximately 50% of a Technical Author’s day is spent writing. However, when Technical Publications teams look for efficiencies, they tend to focus on the 50% of time spent on non-writing activities, such as researching, reviewing and planning. They assume the content itself cannot be written more quickly. To an extent, they are right, as the querty qwerty keyboard… Read more »

New case study – Creating an operations manual for a medical service provider

You’ll find a new case study on the Cherryleaf website, regarding a project we carried out for Affidea. Affidea Group BV is a company that offers premium diagnostic imaging, cancer detection and cancer treatment services. It focuses on delivering prompt, thorough diagnoses and high quality treatments by working only with state-of-the-art technology and experienced medical professionals. Affidea… Read more »

Topic-based authoring: The undiscovered country

Many software companies, when they start out, provide user documentation as downloadable PDFs or as web pages. As they develop more products and versions, and as they expand into countries that use different English spellings, the amount of documents can grow until it becomes hard to keep all of these documents up to date. It’s at… Read more »

The DITA XML authoring barrier for non-Technical Authors

One of the challenges for organisations moving to a new content management system for their user documentation is selecting an authoring tool that is: powerful enough, and can be used by non-Technical Authors as well as the professional Technical Authors. Many organisations want staff, such as developers, to be able to add content to the… Read more »