New case study – Creating an operations manual for a medical service provider

You’ll find a new case study on the Cherryleaf website, regarding a project we carried out for Affidea. Affidea Group BV is a company that offers premium diagnostic imaging, cancer detection and cancer treatment services. It focuses on delivering prompt, thorough diagnoses and high quality treatments by working only with state-of-the-art technology and experienced medical professionals. Affidea… Read more »

Draftback – could it reveal how Technical Authors actually write?

James Somers is releasing an add-on for Google Docs, Draftback, that enables you to play back and analyse the creation of any Google Doc you have permission to edit. It means you can see how a writer created the document, the sections they spent time rewriting and rearranging, the elements that were pasted into the document from… Read more »

Stenography for Technical Authors?

This tweet caught my eye: Some people write at 240 *words* per minute http://t.co/aWqtrzI92i — Kas Thomas (@kasthomas) October 30, 2014 It linked to an article The 100 Year Old Trick to Writing at 240 Words Per Minute: About four years ago, stenographer Mirabai Knight came to the conclusion that stenography had been a walled… Read more »

Topic-based authoring: The undiscovered country

Many software companies, when they start out, provide user documentation as downloadable PDFs or as web pages. As they develop more products and versions, and as they expand into countries that use different English spellings, the amount of documents can grow until it becomes hard to keep all of these documents up to date. It’s at… Read more »