It seems likely artificial intelligence (AI) and AI-driven chatbots will play a key role in helping users in the future. So what does this mean for technical communicators and for User Assistance? This podcast is based on an article we’ll be posting to tekom’s Intelligent Information blog. The article is currently out for review, and… Read more »
Category: podcast
Our latest podcast – a round up of recent news in technical communications.
Unifying pre- and post- sales content
From the Cherryleaf Podcast: We ask, should marketing and technical communiations be unified?
Getting users to answer their own Support questions
From the Cherryleaf Podcast: We look at getting users to answer their own Support questions – why would we want to do this, and how can we do this.
Podcast on Cherryleaf and Technical Communication
Ellis was interviewed yesterday for one of the “ITauthor” podcasts. To listen to the conversation, visit http://www.itauthor.com/wordpress/2007/11/14/itauthor-podcast-12-november-14th-2007-ellis-pratt-cherryleaf/