Technical authors are faced with limited time and resources, so they often are faced with the dilemma as to what to include and what to leave out of their user documentation. You may ask, if 80% read only 20% of the content, is there any value in documenting the rest? Technical Authors are often great… Read more »
Category: survey
Survey of UK Documentation Teams
We’ve completed interviewing the managers of UK documentation teams today. We estimate our survey covers 5% of the technical authors in the UK. This means we should have a representative sample size. The next step is to combine all the questionnaires, analyse the data and write the report. In our survey, we were particularly interested… Read more »
Would you like to take part in our benchmarking survey of UK Publications teams?
Cherryleaf is undertaking a benchmarking survey of Technical Publications teams based in the UK. Participants will be give a copy of the summary report of our findings that we’ll be putting together. If you head up a team of 3+ writers, which is based in the UK, and you’d like to participate, then please contact… Read more »
Poll: Is User Generated Content a good idea for the user assistance you produce?
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Poll: In the future, will your customers generate useful content for your manuals?
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