New note-taking methods for technical communicators

Note-taking is an important part of a technical communication process. A typical project can move from the account manager to the project manager, and then onto the technical communicator.  Sharing information gathered at client meetings with project team members is often done through internal meetings and phone calls, handover documents written in Word, and other related… Read more »

See us at these conferences in 2017

Ellis will be speaking at a number of conferences in 2017, including: Content Strategy Applied Crossing the Divide between Technical Communication and Content Strategy at Datomia London 9th-10th February, 2017 UAEurope API documentation writing – The undiscovered country Harrogate 8th-9th June, 2017 If you’re going to attend either of these events, we look forward to… Read more »

Policies and procedures as an API

Here’s a trend that didn’t make our list of predictions for 2017 – having company policies and procedures accessible via an Application Programming Interface (API). API is a term used to describe mechanisms that allow an application to access data or functionality provided by another application, system or service. For example, if your policies and procedures were… Read more »

This is where Cherryleaf’s classroom courses are held

On pretty much on every classroom training course we run, the delegates comment on the place where we hold our classes. It is a nice building, as you can see from the flythrough below: https://youtu.be/i6_2LFRcYso