How old are your readers?

In his newsletter last week, internet psychologist Graham Jones  mentioned research that had looked into what makes some web content more shareable than others. The researchers had analysed articles on Medium, and found there were several key factors. One was the length of the content – around 1,800 words ( approximately 7 minutes reading time). Another was… Read more »

New software updates from Adobe

Adobe has officially released the Adobe Technical Communication Suite (2017 release) including the new 2017 releases for Adobe FrameMaker, FrameMaker Publishing Server (2017 release) and RoboHelp. It has also released the 2.0 Release of XML Documentation Add-On for Adobe Experience Manager. There have been a lot of improvements to the usability of the applications, reducing the number clicks required… Read more »

The curious case of Erskine May

Erskine May is the name of the book that describes the rules, conventions and procedures for the United Kingdom’s parliament. The book has become part of the uncodified constitution of the United Kingdom, and it is effectively the staff handbook for the Members of Parliament and the Lords. However, you’ll find very little about the… Read more »

7 March – Cherryleaf’s policies and procedures writing course

Cherryleaf’s policies and procedures course teaches your staff how to write clear and effective policies and procedures, in a straightforward and efficient way. It is popular with staff from charities and the NHS, although it will benefit many writers of policies and procedures. Our next public course will be on the 6th March 2017. See Cherryleaf’s policies and… Read more »

March dates: Advanced technical writing and new trends in technical communication training course

Discover the advanced new writing styles emerging in technical communication by attending Cherryleaf’s popular training course. Don’t get left behind: past clients include technical communicators from Citrix, GE, IBM UK, Lloyds Banking Group, Sage plc, Schlumberger, Tekla and Visa International. The next public classroom course will be held on Wednesday 29th March 2017 at our training… Read more »