Cherryleaf’s online induction technical author course gains ISTC accreditation

This Institute of Scientific and Technical Communicators (ISTC) has today accredited our £175 Technical author basic/induction training course. As this is an independent assessment of its quality, we’re delighted to have this course accreditation. The ISTC’s reviewers provided us with a lot of feedback. This was more than a paper exercise and Technical Authors are… Read more »

The Trends in Technical Documentation Talks – strategy seminars and debates

Inspired by Dr Aleks Krotoski’s Connections talks at the Royal Institution, Cherryleaf will be curating and hosting The Trends in Technical Documentation Talks during 2012. At these sessions, there’ll be a presentation from a respected member of the Technical Communication profession, plus the opportunity to network with your peers. Each talk will be hosted by Cherryleaf… Read more »

Do readers learn from Help files and user guides?

Towards the end of 2008, Nick Shackelton-Jones, when he was working at the BBC, commissioned a project to research how its staff experienced learning in “the Web 2.0 world”. It lead to the development of the BBC learning design toolkit: The end result is something which incorporates some familiar elements of thinking about learning, with some new… Read more »

New – Technical Writer induction course

Yesterday, we launched our online Technical Writer induction course. This online course covers the technical documentation process and the skills you need in order to be a successful Technical Writer or Technical Author. Created by the authors of the popular “How to Write Instructions” book, this 14 module course explains the technical communicator’s role in… Read more »