Alongside Education and Publishing, Design is a profession from whom Technical Communicators can learn a great deal. The BBC TV series, The Genius of Design, looked at new trends towards green, “cradle to cradle”, design, where components in objects are designed to be capable of being stripped down and reused infinitely. I’ve never head anyone… Read more »
Tag: DITA
Manager’s guide to DITA: Dealing with the documentation headache when integrating products from different suppliers
Often, an organisation will sell a system that is packaged with a number of products and services from partner suppliers: a car will include a radio, a telephony system will include handsets, and so on. In the same way that the system needs to integrate all the various components from different suppliers, creating the user… Read more »
The business case for DITA
This is an edited version of a transatlantic interview we carried out with Sarah O’Keefe, CEO of our US partner Scriptorium Inc., on DITA. We discussed a range of topics relating to DITA, but these clips focus on the business case for DITA – why and when it makes sense to move to this standard… Read more »
Training Webinars/Webcast events for technical communicators
We would like to invite you to a programme of training Webcast events with us and our colleagues from the TechComm Alliance, where we will share our knowledge and advice that will make you a better technical communicator. We’re putting together a programme of the best speakers we can find – to improve your skills and… Read more »
How can technical authors become part of technology ecosystems?
Jonathan Mitchener has written an article in Engineering and Technology magazine on the interest of technology providers in creating “ecosystems”. This is the concept of offering not just gadgets but also a range of related products and services, which can integrate seamlessly with each other in an overall system. The poster boy for this ecosystem approach is… Read more »