We’ll be speaking at Mindtouch’s European launch event on 9th Sept

We’ve been invited to present at Mindtouch’s European launch event, which is being held in Central London on Thursday 9th September. Our theme will be the seven key challenges Technical Publications departments face today. The whole event is called “Your Documentation is your Best Storefront. Are You Open for Business?” Over half of your website… Read more »

Webinar 17 August – Recruiting a Technical Author

Our second free Cherryleaf webinar is for people who are considering recruiting a Technical Author. Among the things we’ll cover are: What are the key skills to look for in a Technical Author? What are the key personality traits in successful Technical Authors? What is the salary range you should offer? Where do you find good… Read more »

Webinar 27 July – Delivering user documentation in a downturn

This free Cherryleaf webinar is for people who must manage documentation projects with limitations on their budget and personnel. Among the things we’ll cover are: How the recent economic downturn and signs of recovery have affected the way some organisations deliver user assistance. What you can do when “nice to have” is no longer on… Read more »

The Social Web for Documentation – Anne Gentle to visit Europe

Matthew Ellison has announced that Anne Gentle, writer of “Conversation and Community: The Social Web for Documentation” will be the keynote speaker at his conference, UA Europe 2010, this September. Here’s a video interview with Anne we carried out last year, to give you a flavour of what to expect:

Twitter and the Social Web: Developing a strategy for technical authors

Cherryleaf’s presentation at the UA Conference Europe 09 will be on “Twitter and the Social Web: Developing a strategy for technical authors”. In this session, we’ll look at some of the research into how people use Twitter and social networking sites, and investigate the different communication strategies you can adopt. We’ll address key questions, such… Read more »