James Somers is releasing an add-on for Google Docs, Draftback, that enables you to play back and analyse the creation of any Google Doc you have permission to edit. It means you can see how a writer created the document, the sections they spent time rewriting and rearranging, the elements that were pasted into the document from… Read more »
Tag: management
Managing information when you are a project services company
Last week, we completed the third phase of our IT systems migration. With each phase, we’re gaining insights into how information can be best managed inside a company selling and delivering project-based services. There are a number of basic IT systems needed to run a project-based business, such as ourselves: Prospect database. This is essentially… Read more »
Critical risk factors in content strategy
Via Twitter, we came across a blog post by Nick Milton on The four management territories for Knowledge Management. His post contained a diagram where he used the Boston Square to describe four management territories, and their impact on Knowledge Management. We wondered how this diagram would look if it related to content strategy. We came up… Read more »
The hidden cost of technical writing – localisation
I met up with a Technical Author at the Technical Communications UK 2013 conference whom I’ve been talking to on the phone over recent months. She’s been trying to convince her bosses that they should take a less chaotic approach to producing user documentation. I’d previously suggested she look at how much it was costing… Read more »
Should Technical Authors be allowed to work from home?
With the recent media attention on Yahoo’s announcement that it is banning its staff from “remote” working, we thought it might be useful to look at the case for and against Technical Authors working from home. The case for allowing remote working They can do their jobs more productively without interruption from others. When Technical Authors… Read more »